The company is developing a service network in the main mining regions of Russia and CIS countries where most mining enterprises are located. The regional service centers have spare parts warehouses available for improved customer satisfaction.
Main functions of RSCs:
1. Technical support during operation and maintenance of mining equipment:
2.Provision of spare parts and consumables for mining equipment, generation of an operating spare parts fund at regional warehouses.
The company offers the whole range of components and spare parts for the mining equipment it produces.
Original spare parts produced by IZ-KARTEX are manufactured in strict compliance with the manufacturing technology and have a longer service life and durability compared with other suppliers’ products.
The company provides the whole range of aftersale services:
The warranty period for supplied mining shovels is 12 months. In case of turnkey erection of shovels by IZ-KARTEX, the warranty period is extended to 24 months.
Pervoy pyatiletki sq., Ekaterinburg, Russia, 620012
Deputy Executive Director of SC UZTM-KARTEX LLC - Evgeny Sergeevich Vavilov
32 Sovetsky pr., Kemerovo 650991
Director of UZTM-KARTEX LLC in the SFD - Alexey Nikolaevich Onoprienko